10 steps to better decision making

How do we get our heads around all that is going on around us, so we can create powerful ideas, solve problems and make decisions? Effective decision making involves three high performance leadership behaviours: ‘information search’, ‘idea creation’ and ‘flexible...

Influence and mastering the art of the Win-Win.

A classic case of win-win. This morning, as I booked a courier online, I noticed the option to select ‘drop at post office’. Clever – I don’t have to wait in tomorrow for the collection, the parcel is on its way a day earlier, and the courier has one less pick up in...